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Testing Ecommerce Websites to Ensure Full Functionality

Testing Ecommerce Websites to Ensure Full Functionality
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Online shopping is the current trend in the market. We can see that more and more people are moving towards ordering a product online and waiting for it to arrive at their doorstep. The proof is evident in the increasing number of e-commerce websites that are cropping up regularly. It is no surprise that the famous marketplaces are still ruling on the internet. With timely discounts and offers, they are finding new ways to increase sales.

Having a good e-commerce website is the key to have a successful business. It is a necessary component to stay in the market and have an edge over the competitors. User engagement, safe and secure transactions, reliable websites, etc. are some essential features for any e-commerce website.

E-commerce testing is done to avoid different kinds of errors that might when the software application development is in process. Overcoming all difficulties associated with e-shopping and helping enterprises focus on developing the applications is the main aim of the testing services.

There are various companies that provide e-commerce testing services to enterprises. Testing the application on multiple browsers and platforms, trying out numerous combinations of the browsers and platforms to ensure that the software application is working in all conditions, making sure that the application is as per the requirements of the enterprise, etc. are some of the tasks performed by the QA Engineers during e-commerce testing.

E-commerce testing is done for applications on the web, the desktop, and mobile. The following tests are performed to get a comprehensive idea about the application.

  1. Functional Testing
  2. System Testing
  3. Regression Testing
  4. Compatibility Testing
  5. Integration Testing
  6. Configuration Testing
  7. Performance & Load Testing
  8. Usability Testing
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We will now see the Test Plan For Ecommerce Website. A lot of elements have to be tested, including but not limited to the home page, the product list, payment options, payment gateway, browser compatibility, mobile device compatibility, and the performance of the website, links, web standards, and more.

Home Page

The home page of an e-commerce website is busy. It has a lot of elements, images, and links to other webpages on the website. Featured products, special and limited offers, links to About Us, Contact, Terms and Conditions, Return Policy, Shipping Information, etc. are provided on the home page. Each of these elements has to be individually tested to ensure that the links take users to the right pages.

Product Pages

The way the products are listed, the sorting and filtering options, the ways in which advanced search can be used by the customers to find exactly what they are looking for, adding the selected products to the cart, getting more information about the product by either clicking on the image or hovering the cursor on it, etc. are elements that are tested on these pages.

Shopping Cart

The cart is a crucial aspect of any e-commerce website. Users should be able to view the items they have added to the cart. The individual price of each product (along with the MRP and discounted prices), the total amount the user will need to pay, any additional offers or discounts the user is eligible for, etc. should be reflected on this page. Adding or removing items from the cart, moving on to the payment section, and links to return, shipping policy should also be a part of the cart page.

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Checkout and Payment Options

The checkout pages usually require users to make payments, provide their address for product delivery, and login as a registered user or a guest user. Most e-commerce websites ask their users to register and create accounts for free so that the checkout and payment would be easier and safer.

Selecting the payment method is done at the checkout stage. A new page is loaded which will ask the user to make a payment. The payment gateway is usually a third-party payment service provider who handles the transactions on a secure platform.

Browser Compatibility

The ability to run on various browsers without causing trouble to the users is tested to ensure the website is accessible by a maximum number of the audience.

Content Analysis

Personalization functionality, use of royalty and copyright free images, ensuring there is no misleading or offensive content, availability of content 24*7, etc. are some aspects dealt with while analyzing the content on the e-commerce websites.

Backup and Recovery

Avoiding backup failures and ensuring that the data and information is always stored in the server (cloud) or elsewhere so that it can be accessed at all times, and speeding up the recovery process in case the website crashes are a part of the process.

System Integration, Internationalisation of the website to make it user-friendly, improving usability, etc. are also tested to make sure the e-commerce website has all the required elements.